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Frequently Asked Questions

At MallforAfrica, we are passionate about advancing and developing the global digital infrastructure. Our patent-pending platform, app, and payment system allow Africans to shop directly from hundreds of US & UK websites and have the products shipped straight to their home, office, or pickup location of choice. Sound like something you'd be interested in? Sign up today - it's easy, fast, and you'll be shopping at some of your favorite stores before you know it.  

Here are a few common questions about MallforAfrica and their answers:

  • How Does the App Work?
  • Do I need a credit card to make purchases?
  • What is Web Card number?
  • Shipment value protection (Insurance)
  • Can I make a custom order request?
  • What is the return policy?
  • How do I load my WebCard account?
  • Once I've place an order how do I know what is happening to it?
  • What items are not allowed to be shipped?
  • Maximum weight of a single item shipped using our App
  • Shipping a pair of shoes in a shoeboxes?
  • Loading My Webcard
  • What are your shipping fees and costs?
  • What is your cash refund policy?
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