MallForAfrica.com is the online destination to purchase the hottest items that are not easily found in local African stores. Purchases made with your MallForAfrica WebCard are shipped directly from the U.S. and delivered to either one of our pickup locations (Lagos, Abuja, Port Harcourt, Kano) or directly to your door steps. We ship to all states

After registering on MallForAFrica.com, you may use the following methods of payment for purchasing items:

A. Visa or Mastercard:

Use your Visa or Mastercard to make purchases. First time Visa or Mastercard transactions on MallForAfrica, subject to verification before order is shipped.

B. MallForAfrica WebCard:

Step 1. Purchase a MallForAfrica Webcard from any of our authorized dealers. (Click here for a list of authorized dealers http://mallforafrica.com/information )

Step 2.Click on the Activate Card link at the top right hand corner of this screen to activate your card.

Step 3. Load your card with whatever funds you want to spend on the website. You can load your card by going to one of the branch offices of our bank partners and depositing USD (US Dollars) into the MallForAfrica account with a note providing your account number so that funds will be appropriately credited to your MFA account. Detailed information can be found in the My Account section when you login in under How to Add Fund s to Your MallForAfrica Webcard.

Step 4. Check the MallForAfrica.com website in 1 business day/ 24 hours of deposit to view your account balance and credit. Once your deposit is approved and credited to your account, you are ready to start filling up your shopping cart!

Standard Shipping is delivery to our Ikeja Pick Up Center in Lagos. This option is available at no additional charge to you when using MallforAfrica.com. When using MallforAfricaPlus.com software shipping to all locations including Ikeja pickup location has an extra charge.

Note shipping generally takes about 10-15 business days from date of order.

No you do not. You can visit http://mallforafrica.com/information for a list of authorized distributors of the MallForAfrica WebCard or you may send us an email via the Contact Us Page for more information.

We do accept the Skye Bank MallforAfrica Visa as the only credit card we do accept.

For a list of authorized distributors, please go to http://mallforafrica.com/information. In the US and UK, Mall For Africa WebCards are available via mail (Please email us via the Contact Us page. MallForAfrica WebCards can be loaded with funds at Skye Bank Branch or GT Bank branch location.

In Nigeria, we have Pick Up Centers in Lagos, Abuja, Port Harcourt, and Kano only at this time. We also provide door-to-door shipping in to all states.

All items purchased can be picked up from one of our pickup centers or delivered to your door step. We have pickup locations in Laogs, Abuja, Port Harcourt and Kano. Proper identification and a copy of your online transaction reciept is required when picking up or recieving your items.

As soon as items arrive you will be informed via phone. Your order status will also be changed and you will get an email from our system.

Items typically take 10 to 15 business days. It depends on the item and if you use MallforAfrica +Plus or MallforAFrica.com to order the item.

A Mall For Africa WebCard is a card that looks like a credit card. This pre-paid card is used to make purchases on MallForAfrica.com and affiliate sites. If you would like to find out how to acquire a card please go to http://mallforafrica.com/information or email info@mallforafrica.com and include your name, email address, phone number and address for further assistance.

Yes custom orders are available to all webcard or Skye Bank MallforAfrica Visa holders. Simply click on the custom order button on the top navigation or go to the following link http://www.mallforafrica.com/customorders

Yes, it’s your money and you can get it back whenever you want. Simply let us know what amount of your remaining MallForAfrica balance that you would like back and we will transfer the funds in USD. There is an transaction fee of 5% of requested money back, for all fund withdrawals. This applies only if you choose not to buy any item and want the remaining money you funded your account with transferred to a non-MallForAfrica account.

Please read the return and resell policy on the site. The link is located on the bottom left hand corner. Only items that are non functional upon receipt are returnable. Items must be returned within 1 business day. Any item that has been used, tampered with cannot be returned.

To get information on how to fund your MallForAfrica WebCard simply login to your MallForAfrica Account and click on Add Funds. Bank information and simple instructions on how to deposit money into the bank to add funds is listed here. For additional questions, please email us at info@mallforafrica.com.

Order updates will be emailed to you. Check the bottom of the email next to “Order Date”, “Order Status” will show the stage at which your order is:

Open: Your order has been submitted
Processing: Order has been processed and your account debited
Shipped: Your order has been shipped and is en route to
At Nigerian Customs: Your item is at Nigerian customs being cleared.
Received: Your order has been received in by either one of our pick up centers or delivery center
Picked up: Your order has been picked up by you
Cancelled: Your order has been cancelled
Contact Us: Please contact us, there is a problem with your order

Our shipping options are as follows:

Ikeja (Lagos) Pick Up Center – No additional charge

Abuja Pick Up Center – Additional charge determined by weight of order.

Port Harcourt– Additional charge determined by weight of order.

Kano Pick Up Center - Additional charge determined by weight of order.

Door to Door delivery to every state in Nigeria.

No. Your card will not expire. The original intent was to have cards expire but due to customers request we will not expire any cards. So please rest assure even if your card says expires in 2012 it will NOT EXPIRE EVER.

We will not ship
1. Hazardous materials
2. Chemicals
3. Medication
4. Fire Arms
5. Alcohol
6. Any item or object with hazardous material in it.
7. Weapons and weapon equipment
8. Live Products including foods and plants

We offer door to door delivery to all states. But for a cheaper shipping option use one of our pickup locations. We have pickup centers in Lagos, Abuja, Port Harcourt and Kano.

If using MallforAfrica +Plus software to purchase an item the maximum weight of the item can not exceed 10kg. If the item is heavier than 10kg please contact us at info@mallforafrica.com for a custom quote.

Please visit http://reseller.mallforafrica.com to learn more about becoming a pioneer reseller.

The MallforAfrica Skye Bank Visa is available at all Sky Bank branches in Nigeria.

Your webcard is still and will always be valid and welcome on MallforAfrica.com, Auction.mallforafrica.com and via MallforAfricaplus.com software sites. The new Visa card is just an enhanced card for those who want to have 1 card they can use to shop online, purchase items freely, and travel with. Also Skye Bank Visa Card holders get some exclusive promotions and deals sponsored by Skye Bank.

The MallforAfrica Visa can do everything your MallforAfrica Webcard can do plus more. With the MallforAfrica Skye Bank Visa card you can travel anywhere in the world and use the card wherever Visa is accepted. With this card you have the best of both worlds. Being able to shop online from Nigeria on MallforAfrica.com, and over 40 top ecommerce sites using MallforAfricaplus.com software plus shop at over 1 million locations worldwide where the Visa logo is accepted. You can also use the card locally to make purchases.

The only place you can get one is at any Skye Bank branch nationwide. Get one today you will be glad you did. The Skye Bank MallforAfrica Visa does everything the MallforAfrica Webcard can do plus way much more. You can use it to shop anywhere in the world and on enjoy the privilates and benefits of MallforAfrica products.

The Skye Bank MallforAfrica Visa costs $25. You can get one at any Skye Bank Branch Nationwide.

Yes, you absolutely can. Plus you can shop on all MallforAfrica +Plus sites. You can download MallforAfrica +Plus at www.mallforafricaplus.com

Absolutely. The MallforAfrica Skye Bank Visa can be used on MallforAfrica.com and with our exclusive patent pending software MallforAfrica +Plus.